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I've stayed at Royal Palms for my last few visits to Gulf Shores. The penthouse unit is clean, comfortable, and has the best view ever! One of my favorite things about this complex is it's location on the beach. It is a very short walk and there are chairs available to rent if you don't feel like carrying your own.
This is our 5th year renting a condo at Harbor House- 1st year staying in this specific condo. You can tell there have been some recent updates which look very nice! The condo was very clean upon arrival as well. That being said, the kitchen is in need of some major love. I know these things cannot be done all at once without great expense so hoping the next updates are done in the kitchen. Drawers are hard to open, fridge is old, counter tops are cracking, and the stove burned every meal we tried to make... maybe just needs to be re-calibrated?? Over all, we come for the beach so we don't spend a ton of time in the condo and we would definitely stay here again.
Thanks for your valuable feedback, we have informed the unit's owner of the great suggestions! We appreciate the compliments and look forward to welcoming you back to the beach!
From the start of booking our vacation home, the staff was welcoming and friendly. The home was very clean and accommodating to our family vacation. The amenities offered exceeded our expectations. We will definitely re-book with this company again. Thank you for making our vacation a special memory.
Absolutely no complaints. Easy check-in, pool, right on the beach. We love staying in these condos.
Thank you for your review of Southern Sands 305 and 306. We look forward to welcoming you back to the beach soon!
Beautiful condo. Perfect accommodations. So close to the beach!!!! Highly recommend.
Great views and location, can't get closer to the beach! Unit is as expected, basics are provided. It was clean and well kept. Remember to bring a couple extra rolls of toilet paper, paper towels and any cooking seasonings you may want. We would stay here again!
Condo was just as described. We had everything we needed. Kitchen was probably one of the cleanest we've ever seen in a rental. The elevator is right outside the front door and we never had to wait. Parking was never a problem either.
The day before we were to check in my father was rushed to the hospital w/a stroke. I call Gulf-Sands asking about changing our dates or a refund since it didn't look like we would be able to go, they said "life happens" "we have a no refund policy this late and nothing that covers this situation". I called back when my father died and they still refuse to help us out! I lost my daddy and our vacation and they don't give a darn! I'm sure the owners of this unit might be more helpful but you can't reach them! I'll never recommend this company and will do everything I can to see to it others know how heartless they are!
Hi Kim, we are truly sorry this happened to you and repeatedly apologized over the phone. We understand the loss of a loved one and our condolences are with you. Please know we are working with this guest and did offer the option to reschedule which she accepted.
We have been to Gulf Shores twice and are currently planning our third trip. Every year we have stayed in this condo. We have never had any issues and if we had questions the management was quick to respond for us. The location is perfect putting your right by the pier and at the end of all the other condos so seems less crowded in my opinion. The condo is stocked with kitchen utensils as well as beach supplies which was a bonus. We are hoping this unit is available once we have a date set for our trip this year. Am so pleased with the friendliness and cleanliness provided with this unit I am honestly scared to stay anywhere else. No complaints here.
First time visiting the Gulf Shores. Loved the unit we stayed in. Very clean, cozy, and just what I expected it to be. Thank you for making our stay worth while. Will be back in the future and will plan to stay again!!!!